BERELOT
BERELOT

Product enquiries

If you would like additional information about a particular fixture,
please include the product name or SKU in your message.

We can assist with product details, measurements, additional photographs
and general questions about a piece.

Email


hello@berelot.com

Trade & business enquiries

Berelot welcomes enquiries from interior designers, architects,
hospitality projects, retailers, developers and professional buyers.

For bulk or project enquiries, please provide the product or SKU,
required quantity, delivery destination and any relevant project
requirements.


View Trade & Bulk Order Information

Customer service

For questions concerning shipping, returns or an existing order,
please include the relevant order information when contacting us.

Customer Support

Order, payment or policy assistance

Customer support: hello@berelot.com . We aim to acknowledge customer-support enquiries within 2 business days.

Trade enquiries: trade@berelot.com .

For a grievance that remains unresolved, reply to the same email thread with “Grievance Escalation” in the subject line. We aim to resolve ordinary customer grievances within 7 business days after receiving the information reasonably required to investigate the matter.

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